Shipping Policy
Last updated: January 2026
This Shipping Policy outlines how and when your orders are processed, shipped, and delivered in the Netherlands and other supported regions.
1. Order Processing Time
Orders are typically processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays are processed on the next working day.
2. Shipping Locations
We currently ship within the Netherlands and selected European Union countries. International shipping availability may vary.
3. Shipping Methods
- Standard Shipping
- Express Shipping (where available)
- Courier and logistics partner delivery
4. Estimated Delivery Time
- Netherlands: 2–5 business days
- European Union: 5–10 business days
- Other regions: Delivery time may vary
5. Shipping Charges
Shipping fees are calculated at checkout and depend on delivery location, package weight, and selected shipping method.
6. Order Tracking
Once your order has been shipped, you will receive a tracking number via email or SMS to monitor your shipment status.
7. Delays & Exceptions
Delivery delays may occur due to factors beyond our control, such as customs clearance, weather conditions, or courier disruptions.
8. Incorrect Address
Please ensure that all shipping details are accurate. We are not responsible for delivery failures caused by incorrect or incomplete addresses.
9. Damaged or Lost Packages
If your order arrives damaged or is lost in transit, please contact us promptly so we can assist you with a resolution.
10. Contact Us
For shipping-related questions or assistance, please contact our support team through our website.
